MIR2MAD CLOTH PRIVATE LIMITED

Last Updated: 21/12/2025

Mir2Mad Cloth Private Limited (“Mir2Mad”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Mobile number
  • Billing & shipping address
  • Payment-related details (processed securely via payment gateways)

b) Order & Transaction Information

  • Products purchased
  • Order history
  • Payment status
  • Refund and payout records

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations, shipping updates, and refunds
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements

3. Payment Information

  • We do not store your card, UPI, or banking details on our servers.
  • All payments are processed through secure and PCI-compliant payment gateways.
  • Mir2Mad is not responsible for data handled directly by banks or payment providers.

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment gateway partners
  • Logistics and delivery partners
  • IT and service providers for website operations
  • Government or legal authorities when required by law

All partners are obligated to protect your information.

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences
  • Enable smooth checkout experience
  • Analyze website traffic and performance

You can disable cookies through your browser settings, but some features may not function properly.

6. Data Security

We implement appropriate security measures to protect your data, including:

  • SSL encryption
  • Secure servers
  • Limited access to sensitive information

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. User Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications

To exercise these rights, contact us at the email provided below.

8. Third-Party Links

Our website may contain links to third-party websites. Mir2Mad is not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

Mir2Mad reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: Mir2Mad Cloth Private Limited
Email: support@mir2mad.com
Address:304 Krishna Business Hub Nr.Matrix Plaza Vatva Ahmedabad