Mir2Mad Cloth Private Limited

Last Updated: 21/12/2025

At Mir2Mad Cloth Private Limited (“Mir2Mad”, “we”, “our”, “us”), we are committed to delivering your orders in a timely and secure manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is shipped, you will receive a confirmation message/email with tracking details.

2. Shipping Locations

  • We currently ship across India.
  • International shipping is not available unless explicitly mentioned.

3. Delivery Timeline

Estimated delivery timelines (after dispatch):

LocationEstimated Delivery Time
Metro Cities2–4 business days
Tier 2 / Tier 3 Cities3–6 business days
Remote / Rural Areas5–8 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout and displayed before payment.
  • Mir2Mad may offer free shipping on select products or order values, subject to promotional offers.

5. Courier Partners

We work with reliable third-party courier partners to ensure safe and timely delivery.
Mir2Mad is not responsible for delays caused by courier partners beyond our control.

6. Order Tracking

  • Tracking details will be shared via email or SMS once the order is dispatched.
  • Customers can track their order using the provided tracking link.

7. Delivery Attempts

  • Courier partners will make up to two delivery attempts.
  • If the delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to origin.
  • Re-shipping charges, if any, will be borne by the customer.

8. Address & Contact Accuracy

  • Customers are responsible for providing accurate shipping address and contact details.
  • Mir2Mad shall not be liable for delivery failures due to incorrect or incomplete information.

9. Damaged or Missing Items

  • If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.
  • Share clear images/videos of the package and product to help us resolve the issue quickly.

10. Undelivered or Lost Shipments

  • In rare cases of lost shipments, we will coordinate with the courier partner.
  • Resolution may include replacement or refund, based on the investigation outcome.

11. Delays & Force Majeure

Mir2Mad is not liable for delays caused by events beyond our control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Strikes or transport disruptions

12. Changes to Shipping Policy

Mir2Mad reserves the right to update or modify this Shipping Policy at any time.
Changes will be effective immediately upon posting on the website.

13. Contact Us

For any shipping-related queries, please contact:

Email: support@mir2mad.com
Address: 304 Krishna Business Hub Nr.Matrix Plaza Vatva Ahmedabad